Cancellation/reschedule policies

My policies are still the same as 2024. 

All businesses have policies that must be followed to ensure the business can continue to run smoothly. Thank you 🖤

(weddings/events- your cancellation/reschedule policy is different & listed in your contract)

CANCELLATION/RESCHEDULE POLICIES

Cancellation/reschedule policy reminder :

Weather reschedule/ hazardous conditions : if you have an outdoor session booked and the weather is not cooperating such as rain, thunderstorms, snow storm etc, or if your session is booked at a location that could have hazardous conditions for example by a lake we will reschedule for a different date  🥰 you Will have 30 days to reschedule your session From the date your original session was scheduled .If I do not hear back from you within 30 days you are unable to reschedule and there will be no refund . If that same location is not able to be used the client can choose a different outdoor location within 30 minutes of Macedonia ohio (that does not cost a fee to shoot at) and must reschedule their session for within 30 days of the original.

Studio sessions- each studio has a different reschedule policy. If the studio allows reschedules, you have one opportunity to reschedule your session. if this studio does not allow reschedules and you cancel, you will not be refunded. If you book a studio session with me, feel free to ask what that studios reschedule policy is. I do not own the studios and do not make these rules, I rent them through another party. 

Client Cancellation: if the client cancels completely they will loose out on their payment . 

LATE -after 10 minutes of waiting for you to arrive for your session if I have not heard from you I will leave the location and you will not be refunded . If you are within that 10 minutes and just running a few minutes late that time will just be taken out of your session time. Please make sure to message me and let me know that you are running late.

If you cannot make your session you are more than welcome to gift that session to someone else ! 



If you have any questions always feel free to message! 

Photographer cancellation/reschedule : if the photographer has to cancel for any reason other than weather you will be rescheduled for a new date at The same location or a similar location. If you were scheduled for an outdoor session you cannot switch to a studio session . 

You have one opportunity for a reschedule. If you cancel that session you will no longer be able to reschedule and will not be refunded . 

Please remember this while booking . This is a small business and my full time job. I try my absolute hardest to work with reschedules but I have a crazy busy schedule and work almost 7 days a week. When you book your session please make sure it is a date you will be available and check your calendar first 🤍

Starting January 1, 2025 regular sessions will have 30 days to save their photos and weddings and large events will have 60 days to save their photos. After that I will remove the gallery from my end which means you cannot access the link I sent you and I will not be able to get those photos back, so please make sure to save your photos to your phones, computeror flash drive as soon as possible.